Sign in to join the conversation:
I can't receive smartsheet notifications to my protonmail account. Does anyone else have this problem?
Hello,
I'd suggest adding the following relays to your organization's trusted sender list:
If you're still not receiving automated messages, please reach out to our Support team and they can troubleshoot further with you.
Smartsheet intentionally blocks the domain protonmail.com by design. I am having trouble even getting my new account set up because I can't receive the confirmation e-mail at my Protonmail address. I opened a support ticket and this was their response:
"Upon checking our documentation as of 1/25/2021, we have confirmed with the product team that protonmail.com is blocked by design. With that being said, users with a protonmail.com email address, will not receive automated emails from Smartsheet. This includes automation, share sheet, at_mention, sign-up confirmation, password resets, and more."
I've made an enhancement request that Protonmail users be allowed to create a Smartsheet account. I don't understand why they block that domain?
Hello, I am trying to create a chart widget in my dashboard, but I keep getting "Selected data cannot be charted. Please select a new range." error. The report I am using is already summarized in numeric value. What is funny is I have report that I created a chart widget in another dashboard, and when I use that same…
I have a picture below for an example of this. I want to create a formula to get counts of items in "Column2", but if "Column4" states "change" I want the "Column2" count to not work and instead count what is it "Column3" in that given row. Column4 can also have several different things in it besides "good" that I want it…
I've done this a million times - create a report, separated by campus with a total $$. Then add it to a dashboard and make a graph. NOTHING is working right now when I try to do this. I get an error that the data cannot be charted. What the what? Help anyone? Is this a issue since they apparently changed something in the…
