Smartsheet Users

JEads · 01/16/24

With the free accounts, should these users be able to at least mark that a task is complete? Or is that functionality only on the paid accounts?

Paul Newcome · 01/16/24

It depends on how they are shared to the sheet.

JEads · 01/16/24

https://community.smartsheet.com/discussion/comment/413671#Comment_413671

I tried the permissions all the way up to admin and it didn't work. I thought having anything over viewer gave the ability to edit. I am not sure what I am doing wrong here.

Paul Newcome · 01/16/24

What level account do you have?

Genevieve P. · 01/17/24

Hi @JEads

What Paul is referring to is the level of permissions that a Free member or Free user has depends on what Plan you are on.

Free members can collaborate on sheets shared to them by Business or Enterprise plans, however for a user to edit sheet content on a Pro plan, they need to be licensed on that same Pro plan. Here's more information: Dashboard widgets and sharing in the Pro plan

Cheers,

Genevieve

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