Skip to content
  • Try Smartsheet

    • Resource Management

    Resource Management

    Ask questions about Resource Management by Smartsheet or about the Resource Management panel.

    Problems to share access with my team

    ✭
    in Resource Management

    Hi,

    I'm having problems to share access with my team. They need just visualize the projects schedule and after I share the document (like image print1 attached), my colleague need to request me access.

    print1.jpg

    So I receive an e-mail like the print2 attached).

    print2.jpg

    When I click on the link, I have the answer bellow.

    print3.jpg

    And my co-woker can't access the smartsheet.

    · Share on FacebookShare on Twitter

    Answers

    • ✭✭✭✭✭✭

      It looks like Smartsheet may have been down or experiencing technical problems while you were responding to the access request. If this persists, I would recommend reaching out to Smartsheet's support team: Site faviconContact Support | Smartsheet Learning Center

      I have noticed similar issues with sharing sheets where they are sent a notice saying the sheet has been shared but they still need to request access. I have found it can help to have teams and members (where possible) in contact groups. Then, when I share the sheet or other asset with the group, it doesn't force them to ask for access.

      Hope this helps!:)

      Espero que esto te ayude.

      · Share on FacebookShare on Twitter

    Sign in
    Try Smartsheet

    Quick Links

    Categories

    Trending in Resource Management