Hyperlinks don't work when publish to MS Teams.

KTaylor7260 · 03/20/25

I have a sheet with a list of resources the hyperlink to either a website or a Smartsheet report. When I publish the sheet and create a link in MS Teams it allows me to access the hyperlinks to website, but not to Smartsheet reports.

Each report and is published so that everyone with a link can access it. But once I open it in MS Teams it doesn't work. Any suggestions?

jmyzk_cloudsmart_jp · 03/24/25

I tried to recreate the issue on my end but wasn’t able to reproduce the problem. In my tests, I was able to access the hyperlinks without any issue when:

Posting the Smartsheet link in a Teams message (in a channel or chat)
Embedding it using a website tab with the URL

Both methods worked as expected.

A couple of possible causes for the issue you’re seeing:

The published sheet or report may not be set to "Anyone with the link", or may have restrictions that limit visibility.
If only internal access is allowed, external users or embedded views (like inside Teams) may not be able to open the content.
Your organization may restrict publishing Smartsheet content altogether via Smartsheet admin settings.
Additionally, some organizations enforce security policies in Microsoft Teams or Microsoft 365 that prevent certain content from loading in embedded contexts (like Smartsheet links inside Teams).
Embedded browsers in the Teams app may also block access due to cookie/session limitations or corporate firewall rules.

It might be worth double-checking both the publish settings in Smartsheet and checking with your Teams or IT admin if any access policies or embedding restrictions are in place.