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Update requests and discussions

Hi everyone

Please correct me if I'm wrong, but it seems that if you add a discussion comment when responding to an update request, it creates a new discussion thread rather than a reply to the existing discussion. We only ever have 1 discussion per row, so starting additional discussions doesn't make sense.

Have I got this right? Is it possible to request the functionality of this is changed?

Alex

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Comments

Travis

You are correct, new discussions are created from update requests. If you want to comment on existing discussions, the user will need to open the sheet.

I will add your suggestion of adding comments to existing discussions through an update request, to our enhancement request list!

Thanks Alex!

Alex Cleater

Thanks Travis. I hope to see this enhancement soon!

J. Craig Williams

Add my vote to this feature as well.

Craig

Ruby Whitaker

I vote for this as well. We typically only need one discussion per row and It does make it a bit confusing when we send an update request, if one user comments on the existing discussion and another responds in the update request discussion. I like and understand the need for multiple discussion functionality for a row, but would like to be able to control if a new discussion is created or not when sending an update request.

-Ruby