Multiple types of approvals

Unfortunately as far as I'm aware you can only have the two options of Approved or Denied when setting up a Request and Approval Workflow. If you are looking to have a third option you may want to consider creating a Request an Update Workflow instead.

- Create a column titled "[Your Department/Person approving] Approval" as a single select dropdown option and add the three choices.

- Create the Request an update Workflow and title it accordingly. Customize the message to something along the lines of "Approval for {{Column Name}}" (hint adding the {{}} and putting in a column name actually sends the information in that row in the alert). Click the menu on the top right of the Request and Update and select "Advanced Options". Select only the information you wish them to see. 

That's it for the basics. If you want to you can add locking rows if approved, alerts when not approved, etc. 

I built one out so you could see 

Hi,

Welcome to the Community and the wonderful world of Smartsheet!

I agree with Paul, and the update request is probably the simplest solution.

I hope that helps!

Have a fantastic weekend!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD