Nag an approver?
Is there a way to send a repeat approval request if the initial request goes unanswered? Kind of like a, "while 'Jane Q. Ceo's' approval status is 'Submitted' send an update request once a day."
Then, of course, once it changes to approved or declined, the notifications stop.
It seems like all of the notifications or reminders activate when something changes, not when it stays the same.
Comments
-
Thank you for the question! Indeed, notifications and approvals are sent upon a specific change rather than a specific time. Reminders to approvers isn't something you can set up at this time, but this is something we're planning for the future. I not able to commit to a specific time frame but we think it will be a great enhancement.
Thanks for the question and feedback,
--
Scott Willeke | Smartsheet
Director of Product Management, Automation
-
Hey @Scott Willeke !
Is there any update on this? We use the approval workflow for approving invoices for payment. It's no small thing to see 50-60 invoices sit waiting for approval weekly. Being able to remind approvers would be an invaluable benefit for us.
Thanks!
Robert
