Nag an approver?

jk

Is there a way to send a repeat approval request if the initial request goes unanswered?  Kind of like a, "while 'Jane Q. Ceo's' approval status is 'Submitted' send an update request once a day."

Then, of course, once it changes to approved or declined, the notifications stop.

It seems like all of the notifications or reminders activate when something changes, not when it stays the same.

 

 

 

 

Scott Willeke

Thank you for the question! Indeed, notifications and approvals are sent upon a specific change rather than a specific time. Reminders to approvers isn't something you can set up at this time, but this is something we're planning for the future. I not able to commit to a specific time frame but we think it will be a great enhancement.

Thanks for the question and feedback,

--

Scott Willeke | Smartsheet

Director of Product Management, Automation

 

Robert Bennett

https://community.smartsheet.com/discussion/comment/75536#Comment_75536

Hey @Scott Willeke !

Is there any update on this? We use the approval workflow for approving invoices for payment. It's no small thing to see 50-60 invoices sit waiting for approval weekly. Being able to remind approvers would be an invaluable benefit for us.

Thanks!

Robert