RESOLVED: Show / Search Community for unanswered threads

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J. Craig Williams
J. Craig Williams ✭✭✭✭✭✭
edited 12/09/19 in Smartsheet Basics

I would like the ability to search or show the Community Posts that have no answers.

If I skim through the new posts from the past week or so, there are several that no one has responded to yet, despite several very active and helpful Community Members. 

If there is a way to do this already (like a reverse most-popular), let me know.

Given my limited amount of time recently to be here, I'd like to focus on those first. I hope that does not sound arrogant, that is not my intention or belief.

Craig

Comments

  • Mike Wilday
    Mike Wilday ✭✭✭✭✭✭
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    I think you missed that update! laugh If you click on the filter when you navigate into discussions for the community you will see all unanswered community questions. 

     

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  • J. Craig Williams
    J. Craig Williams ✭✭✭✭✭✭
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    I don't usually poke things that haven't been changed, so if there was some hint that that was added, I definitely missed it.

    Thanks Mike

    Craig

  • J. Craig Williams
    J. Craig Williams ✭✭✭✭✭✭
    edited 07/18/18
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    It would be nice if that option could be remembered.

    Even 'refresh' causes it to revert to the 'recent' setting.

     

  • Paul Newcome
    Paul Newcome ✭✭✭✭✭✭
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    I usually try to start with the unanswered as well, but sometimes (depending on how complicated it sounds) I will check it out even if it has one or two answers already. I've found that there are regularly comments of "Hmm..." or "That's a good question", but no real solution to the issue.

  • J. Craig Williams
    J. Craig Williams ✭✭✭✭✭✭
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    I did not mean to imply I was not going to read the answered ones. Only that given a limited amount of time, I should look at the unanswered ones first.

    If I can ever get back into a rhythm on checking Smartsheet, I don't use the Community to navigate the Community anyway and since I need to use the dropdown everytime I return to the main page, it does not help me much unless the list of unanswered ones is short.

    Craig