Smartsheet Support
Anyone else suffering from a lack of feedback or no support reply lately?
Comments
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Hi Johan,
The probable reason this week and sometime before is probably Engage 2018.
I hope this helps you!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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My opinion:
For me, this has been a long running problem. ENGAGE has/had little or nothing to do with it. Your best bet is to call them.
Craig
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I agree Smartsheet email support is severely lacking and is a real let down to users. You get issued a case number then nothing...and calling is difficult and inconvenient if you are overseas.
