Submitter automatic approval email

jfox · 06/20/19

Once someone submits a form, they receive a notification that says their submission was successful. Once the approval flow has happened, if approved how can I have the same submitter receive an approval email....or disapproved if that is the case. Is this possible if the submitter emails is recorded in a column?

Andrée Starå · 06/21/19

Hi,

Yes, it's possible!

You'd set it up in the Automation Workflow for the Approval process. In the Request an approval part of the workflow, there are two options underneath. If Approved and If Declined and there you would add an Action to Alert someone.

Hope that helps and let me know if you have questions!

Have a fantastic weekend!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

CleanShot 2019-06-21 at 09.48.10@2x.png

Scott Tewel · 06/24/19

Thanks for sharing the question jfox, and thanks Andrée for responding.

jfox I'd like to learn more about how we could make this capability more apparent as other workflow users encounter the same or similar questions. If you have any ideas about how we could improve, please let me know. I'd be happy to set up time to quickly discuss. scott.tewel@smartsheet.com.

Thanks.

Andrée Starå · 06/24/19

Hi Scott,

I'm always happy to help!

Best,

Andrée

Submitter automatic approval email

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