Unable to Save - Error message

Natalie · 02/06/19

Hi.

I have used a smartsheet template, and edited to my credentials. However when I save i get an error message such as:

Unable to reach smartsheet.com. Please check your internet connection.

Our network connection is working perfectly fine.

Is there something I am missing?

Many thanks

Andrée Starå · 02/07/19

Hi Natalie,

There have been some problems in the last few days, so it probably is working now for you again.

If your still having problems and haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team

Hope that helps!

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

jmezera · 04/23/19

I have an employee who is having this issue now. Is there any fix for it?

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