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Basic Question: How Do I Add ROWS to show in a Dashboard
I feel dumb, but I can't figure out how to add up the total rows and get them to appear as a metric in a Dashboard. It's a complaint ticketing system, as a new complaint comes in it adds a row. As the rows add up I want that number (row total) to add up in the dashboard, as the ticket is cleared I want it removed. How do I…
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Approval flow status - need help
Hello, I am in the process of creating a sheet (two separate forms depending on requesting line of business). My team handles one operation while my peer handles another. I have the automation when forms for specific lines of business it will send our respective teams an update will be sent via email. I also have a hidden…
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How to Completely Remove PII in order to comply with GDPR?
Hi, I have a use case that is leading to some larger questions about how Smartsheet manages PII. In this application, we offer users a form to enter their information (name, address, email etc.) into a secure sheet for our limited use. This is all relatively easy, clean (and secure). However, it gets tricky to comply with…
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Change Value in Symbol Column Based on Value of Other Column
Hello everyone! I have a Status column (Symbol type), where users can choose manually the desired status. I also have a Completed% column (Text/Number type), where a percentage is entered manually. I would like to change the value of the Status column to "Blue" when Completed% is "100%", but keep as is in all other…
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Dropdown List, "Allow Multiple values per cell", provide an option to "Limit number of selections""
When working with a Dropdown List, it would be nice to be able to limit users to selecting X number if we have the "Allow multiple values per cell" option selected. Here is a concept art of what I'm imagining: Of course you could leave the value blank or have 0 be "unlimited". This could then transpose over to Smartsheet…
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If cell in column contains "ASAP", change value of cell or match another cell's value
Hi Smartsheet Community! Issue we are trying to resolve: We have an intake request form that provides the client with an opportunity to request a preferred start and end date range or fill in with "ASAP". However, when the client enters in "ASAP" it causes the Requested Work Week column to have an error, which causes the…
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Access to a confidential sheet
Hello, If I have a Sheet that I want to keep confidential from everyone else, is there anything else I should do to protect it, besides making sure it isn't shared with anyone else? Thanks, Karen
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CTRL + ] Does Not Indent, But Right Clicking Does
Our Senior VP is having an issue with a sheet where she is unable to indent a row to be a child/sub-task. The strange thing is she is able to right click and indent it, but not using the keyboard shortcut. The keys are working just fine (able to CTRL + C/V, and the [ and ] keys all work individually) but it does not allow…
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Change "end date" based on status changes
When an end date is used in a dependency setting, you can't use automation or formulas to change it. However, this is when it is critical (pun fully intended)! When someone marks an item as Completed status, it would be helpful if the sheet could update the End Date column to the date it marked completed. For dependencies…
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Help getting the summary of my sheet
I am not getting the result I need from a formula I am using. I am trying to track how many audits are completed and how many are left to do in total for this quarter '__ of ___ done', currently I am using this formula: =COUNTIF(CHILDREN(Done2:Done130), 1) + " of " + COUNT(CHILDREN([Task Name]2:[Task Name]130)) + "" + "…