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Reminders sending more rows than expected
We're currently investigating an issue with automated reminders sending more than the expected rows. We hope to have this resolved for you soon and appreciate your patience. We'll update this page when more information is available. *4/9 update: We've determined the cause of this behavior and hope to have a fix available…
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Filters no longer summarize counts
Before today's update to the new improved Smartsheet, when you used a filter it would give you the count of items it filtered on. Now it does not do this. You have to select all elements in a column to see how many there are. Why did this change? Is there another way to find the total number of filtered elements? This is…
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Bug?: % Complete report filtering
Is this a Bug? I've set my report to display rows where %complete is "less than 100 or is blank" but the report continues to pull rows that are set to 100. This behaviour seems to be consistent in all my sheets, including this brand new one I created from a template!
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Auto pre-populate a web form
Good day, I would like to pre-populate a smartsheet form with values in certain columns. I see that you can auto populate a section of the form by manually entering (post-URL): &ColumnName=text. However, I want to avoid having to create each URL by hand, this will take forever. Is there a way to automatically generate the…
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If then statement for a list of individuals
Good day! I am trying to reference one cell in my spreadsheet that has a drop down list of 30+ people in the list. I want to create another cell using the if then formula to say if person a, person, c, and person h are in the first cell, provide this name for their manager. I have 4 managers that I need to divide this…
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Cross Linking Date Cells
Hi I don't know if this is a bug or not but, I have a summary sheet which has a column set as Text/Number I link into it from a number of sheets, the links can be contact names, descriptions, addresses etc, I have two cells in the column I want to populate with a start and an end date taken from a project plan sheet. When…
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Grabbing excel fields and displaying value in a smartsheet field
I'm trying to figure this out.... I have 100's of excel files that are not formatted in rows and columns but these excel files all have the same fields and headers configured like a report. I want to "connect" these cells of each of the files to populate a row with columns representing the fields of the excel field name.…
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Facilities Maintenance Plan
Hi, Does anyone use SS for their facilities maintenance planning and tracking? If so, I would be interested in touching base. We are putting together a multi-year facilities maintenance program in SS and any help would be appreciated. Thank you, Archie Lopez
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Include update request button on Alerts
Hello, Is there a way to include the update request on an email alert? We currently send our customers a notifications when they submit a request. What we would like to do is give the customer the ability to update the request without giving them access to the sheet. We also do not want to manually send an update request…
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Moving Rows with a Formula
Hello, I have several Tasks. I want a formula that moves the whole row of a task, upon it's completion, to the bottom of the task list. Thank you for your help, Sohlbe