Children not displayed

I have a list of that will not open up today. There are 671 children and the "+" and "-" changes but the rows are not displayed.

Help please!

Rose

smartsheet - children not opening.jpg

smartsheet - children not opening - 2.jpg

Find more posts tagged with

Non-profit

Sheets

API and Developers

Government

Support

IT & Operations

Product Development

Comments

Chris McKay

Hi Roseline,

It looks like you may have a filter applied. Your screencaps show a lot of Open/Green rows, but nothing that has been closed. This suggests that the filter icon visible under the Status column header is filtering out Closed Status rows.

To remove the filter, you can either:

click on the filter icon in the toolbar (next to the View options) and select Filter Off from the dropdown
click the filter icon under the status column header and select the trash icon from the pop-up

Hope this sorts things out for you.

Roseline Melzer

WELL!!! Thank you very much! I must have hit the filter button by mistake. I have never used filters but now that you have re-jigged the placement of everything it is right there and I guess too easy to run into!

Thanks for the help

Rose

Chris McKay

My pleasure Rose,

I know how frustrating it can be when something is roadblocking you like this.

Kind regards,

Chris McKay

Sign in to join the conversation!

Quick Links

Trending discussions

Get hierarchy/parent of sheets
Hi, I came across a blog mentioning that the Sheets folder feature has been deprecated. As SmartSheet users, we now need to migrate our sheet files and folders into workspaces. Additionally, when calling the API to list sheets, it returns all sheets within the account or profile. So, until it will be migrated to a…
Severe inconsistencies with token-based pagination in the ListWorkspaces API endpoint
Hello community, I'm experiencing several issues when using token-based pagination (paginationType=token) with the /workspaces API endpoint in Smartsheet: Using the same API Key (so same user), traditional pagination (page and pageSize) correctly returns the full result set (over 300 workspaces) and allows access to all…
Smartsheet Tableau Integration, API token for SSO login throw error
In Smartsheet, I generate a token under my personal account settings and paste it into Tableau > More > Other Databases (ODBC) > Driver:Smartsheet Live Data Connector > Connect > Use API token for SSO login. However, the token doesn't work and I am returned with the following error: Your Access Token is invalid". How can I…