I'm trying to demo a new Smartsheet solution I just built, but form submissions are taking at least 10 minutes to reach the sheet and trigger any automations. Smartsheet status says everything is fine, but I can't even access the Smartsheet support portal from my account! How can I make the support team away of this?…
Regarding the start date /end date baseline function, I'm wondering if it is possible to reset the baseline date just for a part of my planning. For example, if I plan my baseline at the start of my project for every task and I activated the baseline function, and in the realization phase, the baseline of only one task…
I opened a case 10 days ago and have not been contacted nor has my issue been resolved.
Hi Team We are using Smartsheet in our Organisation and urgently need assistance with some formulas which are giving us issues. I am not sure who to contact please, can someone assist me? Thanks so much Benie
I submitted a ticket yesterday afternoon in the portal and it still hasn't been addressed/actioned. What are typical ticket response times?
Hi- I have a {{Status}} which is a drop down containing the follow options "Not Started", "In Process", and "Complete". I have 4 columns which are checkboxes. I would like the {{status}} to dynamically update based on the check boxes in the columns. If all the checkboxes@row = 0 then status would be "not started" but if…
I've created a "Client Database" using a sheet. We had 400+ rows of details input via an upload during the setup. Subsequent clients are added via a Form and the new client number is assigned via "auto number". In our project portfolio sheets I am using a Index Match formula to pull client groups and client name instead of…
Because our company have access control on network, so we need to setup rules on our fortigate firewall to make user can access smartsheet. I try to following old post to setup our firewall, link is on the below: https://community.smartsheet.com/discussion/3509/issues-with-smartsheet-and-firewalls FQDN *.smartsheet.com…
I'd like to have a parent "card view" sheet, and multiple children sheets. The parent sheet would contain all of the cards in all of the children sheets and cards would be able to be edited on both the parent and the child sheet. This would be helpful for organizing cards by project, but allowing us to view cards from all…
