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Get a notification when an attachment is added
I'm trying to set up automation that will notify specific people an attachment is added to a row. I have set up automation like this but it isn't working. Please help me figure out where my automation logic is wrong.
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Hyperlink to external site in automation message
Hi there - I'm sorry if this has already been asked - I'm having a hard time finding the answer. My goal is to include a link to an external site in my automation messages. For example, folks will come to our business and fill out an online form (through smartsheet). I then have the automations set to go to the email they…
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Update Request emails not including message text?
Hello, We're having an issue where, when update requests are sent, they don't include the message text that we set in the automation settings. Instead they have the default 'Please update my online sheet.' I've included images of the automation setting, as well as the email that gets sent: As these update requests can be…
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Pause Workflow until Update / Approval Request is completed
It would be extremely helpful if during a workflow, when you have an Update / Approval Request, you had the option to have the workflow not go to the next step until either request was completed.
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Edit Default Messages for time-based alerts
Would be great if we could edit the default message that Smartsheet sends for time-based alerts when 6+ rows are triggered. I like that it groups requests into one email, but I want to update what the email message says. The text reads "please update my online sheet" which reads a little funny because we're sending these…
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Can't use Vlookup or Index Matching
Hi all, I have a sheet which is organising workflows for different departments. Departments are separated into different sheets since they have different tasks and metrics to monitor and some activities are sequential therefore moving once finished with one department by automation. How can I get row info from 1 sheet to…
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Issue With Smart Sheets Forms Automation, and Data not Being Recorded in the Right Row!
Good day! i'm facing a weird issue with smart sheets automations, I have created a form on smart sheets and the questions were linked to the sheet columns normally i created a column of email contacts list to run the automations over, and the idea was that whoever gets this form link to fill from this email list, will fill…
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Automation Help - Upcoming Unscheduled Social Post
I have a social media calendar that outlines upcoming posts. I need an automated reminder to be sent to me only for any posts with a start date in the next 10 days that is not checked "Submitted in Workfront". This is intended to catch any upcoming posts that haven't been "Submitted" or given to our digital team for…
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Repeated reminders for no response to update request
Hello, is there a way to set up notification for reminding the update owners to complete their updates until they are done? For example, the due date is 12/10 and the update owner hasn't updated the status. I would like to send them daily reminders until they have changed the due date and/or update the status.
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A Method to Increase the # of Trusted Domains Beyond the 20,000 row limit
There are MILLIONS of domains. We are attempting to streamline our trusted domain list across all our company applications and our exemption request process so approvers only have to approve domains once for all applications, domains are assess and approve consistently and build automations to add approved domains to the…