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I can't log in to Smart Sheet
Is the "500 Internal Server Error" message due to the problems the platform is experiencing today?
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URGENT HELP NEEDED: Unable to sign in
Hi I made my subscription payment (Business) a while ago, got the receipt via email, and can see all my workspaces and objects, but surprisingly when I am clicking any sheet or report to open it, I am getting an error message (pls see attached screenshot). I signed out and signed in again, cleared the cache, restarted my…
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Notifications Currently Experiencing Issues?
Hi All, I seem to be having a bunch of notification issues, and I'm wondering if anyone else is experiencing issues. Please keep in mind I have had these automations in place for over 2 years already & they always worked as expected. Is this a system-wide issue, or should I connect with Smartsheet Support? Issue 1 -…
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Not able to save
Hi, Is anyone else having difficulty saving their work? I have tried different browsers, giving it time to save and even redone work. When I go to save I get an error message and then I have to abandon all the work I did. Not sure why this is happening- it happed before, but now it seems to be more frequent. Any insight…
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Unable to Add Smartsheet Tab in Microsoft Teams – "Forbidden" Error
Hi. I'm experiencing an issue when trying to add a Smartsheet tab to a Microsoft Teams channel. Every time I attempt to add the tab, I receive the following error message: {"message":"Forbidden"} To resolve this, I contacted Smartsheet Help and was advised to ensure I have the necessary permissions. I’ve been granted the…
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Unable to remove user available in a SmartSheed Contacts list
I created a Contacts list column that additionally had 4 people including myself. I then created a record as an example, using my name. Subsequently I deleted my name from the list and changed it to only allow the available people in the list to be selected. Now I do not show up in the column properties list but still show…
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Fetching comments from a Smartsheet : Getting Error
unction comments() { const apiKey = 'API KEY'; // Your Smartsheet API token const sheetId = 'SHEET ID'; // Your Smartsheet sheet ID const baseOptions = { method: 'GET', headers: { 'Authorization': 'Bearer ' + apiKey }, muteHttpExceptions: true // Allows us to inspect error responses }; let allComments = []; // Array to…
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API errors intermittently but often
We use different providers like Make, Zapier and Appsheet etc that connect with smartsheet, but lately we are getting SO many errors, from connection errors to 'Unable to update row in table unexpected error', 'the service is currently unavailable please try again later', 'table is not accessible please try again later,…
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"Something went wrong" when accessing Admin Center
I signed up for a Business Plan today and I am not able to use the Admin Center. I was trying to add members, but it's not allowing me to do anything and I get the "Something went wrong" error box when I enter the Admin Center tab.
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Error message when opening a sheet
Recently started having trouble opening some sheets on my account. Thought I may have gone over some limit or something so I upgraded. I also added a licensed user to be available for a new avenue I'm taking with my job. I am still getting the an error message. Status shows that the site is operational. Message states…