Not able to save

Hi, Is anyone else having difficulty saving their work? I have tried different browsers, giving it time to save and even redone work. When I go to save I get an error message and then I have to abandon all the work I did.

Not sure why this is happening- it happed before, but now it seems to be more frequent. Any insight would be helpful, thanks!

Find more posts tagged with

Sheets

functionality

errors

saving

Accepted answers

All comments

Paul Newcome

What error message are you getting exactly?

Liana Pyrdol

Thanks Paul for responding- this is the message I recieve

Andrée Starå

https://community.smartsheet.com/discussion/142146/not-able-to-save

Hi,

I hope you're well and safe!

Because you've tried other browsers, and if you haven’t already, I recommend submitting a support ticket through the new Smartsheet Support Portal.

I hope that helps!

Be safe, and have a fantastic day!

Best,

Andrée Starå | Smartsheet Expert Consultant & Partner / CEO @ WORK BOLD

✅ Did I help answer your question/solve the problem? Please support with💡 ⬆️ ❤️, and/or ✅ Answer. This will make it easier for others to find a solution or help answer. I appreciate it, thank you! 🙏

Liana Pyrdol

Great, thank you! I will try the Support Portal

Liana Pyrdol

Hmm, when I try to put a ticket into the portal- it keeps going in circles with logging me in and taking me to the same page. Is there another link to use?

Andrée Starå

Excellent!

Happy to help!

✅ Remember! Did I help answer your questions or solve the problem? Please support with💡 ⬆️ ❤️, and/or ✅ Answer. It will make it easier for others to find a solution or help answer. I appreciate it, thank you! 🙏

Andrée Starå

Try this one. If it doesn't work, a link should be available at the bottom of the panel with the different regions.

https://supportportal.smartsheet.com/s/login/?language=en_US&ec=302&startURL=%2Fs%2F

Did it work?

✅ Remember! Did I help answer your questions or solve the problem? Please support with💡 ⬆️ ❤️, and/or ✅ Answer. It will make it easier for others to find a solution or help answer. I appreciate it, thank you! 🙏

Sign in to join the conversation!

Quick Links

Component react.discussion.discussions had an error.

ref must be one of: categoryID, siteSectionID, category, category/categoryID, category/name, category/description, category/url, category/allowedDiscussionTypes, locale, siteSection, siteSection/basePath, siteSection/contentLocale, siteSection/sectionGroup, siteSection/sectionID, siteSection/name, siteSection/description, siteSection/apps, siteSection/attributes, layoutViewType, discussionID, commentID, page, latest, sort, sortType, lookupSort, discussion, discussion/name, tags, breadcrumbs, discussionApiParams, serverDraftID, serverDraft.