One of my co-workers keeps getting the above error when trying to create a free Smartsheet user account. I didn't find this when searching the community. Any assistance or guidance is greatly appreciated. Thanks!
My office has a handful of paid licenses that we uses to manage projects in Smartsheet. We rely on the free tiered users to be able to access/update certain components of a project. There's been a rumor that the free access will soon be removed or the capabilities of free users will be greatly reduced. Can anyone confirm?
Good morning, I recently changed the owner of our paid plans but, since then if someone try to fill the form, receive an error message: "Sorry, you cannot access this form because it was published as part of a free or trial account" We obviously have a currently valid paid plans "Business". What's happened? Thank in…
I am currently on the Business plan. As the ‘Owner’ I intend to create a smartsheet which I want stakeholders to have “commenter” permission level on, so they can write comments. The stakeholders are currently on the free plan - and they are getting a “5 days left” message. My understanding is that after the 5 days expire,…
I wanted to confirm. As the only licensed user at my organization, I will need to create and then share sheets with all other users here? They can edit and add to a sheet but cannot make a new one themselves? Including they cannot copy to new a template? EDIT( to clarify we have a business level account)
Is there a non-profit or free use for a non-profit so we can use Smartsheets to allow scoutmasters to track the progress of scout tasks? We have the capability in Troop Master but it is not customizable. Gerry Mecca
I am the System Admin on an Enterprise Plan with user auto provisioning enabled (it was enabled a year ago.) I just noticed that on the User list report generated in the Admin Center, there's a TRUE/FALSE column for "On Free Plan." Out of nearly 500 Enterprise Users, there are 9 unlicensed domain users who show 'TRUE' in…
An employee created a smartsheet account to view and edit a vendor smartsheet. He was not able to edit until he clicked try for 30 days? I can not go back and see if his share permissions have changed since agreeing to start trial but is currently listed as editor. How can I know if user needs license to edit content…
