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Certain settings get lost on copying sheets
Hi all! While Control Center is not available in my organization, my solution is to mantain a Project Template (with its own sheets, reports, dashboards, etc.) that I copy to a new folder every time we have a new project. Unfortunately I recently noticed that some settings, specifically Gannt Chart timeline options…
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Return multiple values based on two cells.
Using a VLookup I was able to get the budget manager column to return the multiple values based on the paying department. However, I also need it to return another person if the grant option is selected. The budget manager column on the first sheet is used for a filter on a dynamic view to allow only the contact and budget…
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Timescale and zoom Gantt settings copied to new sheets
I noticed that when you copy folders or sheets as "new", some settings like Gantt chart zoom and timescale options do not carry to the new copies, forcing to be updated after the fact and creating extra overhead. It would be great that those configs. would be considered structural and hence be copied as the rest of the…
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Inconsistently updating Latest Comment Column
New conversations sometimes immediately populate to the Latest Comment column. Other times I need to save & refresh browser which works inconsistently. My last resort fix is to copy the new conversation, delete the original and then save a new conversation which then updates to the Latest Comment column. Anyone else run…
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Connector blocker limitations
Currently connectors (for my purposes referring to Jira connector) we have a huge limitation that only the person who created the workflow can edit it or troubleshoot it, considering how team generally function and what happens when someone leaves the company this creates unnecessary churn instead of having the workflows…
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Create new document/grid/etc. in existing workspace
Currently, when I select the Create button in the left menu, I can select from a number of templates and document types but it automatically puts it into a new workspace. I need the option to add this to an existing workspace. Rarely ever do I want to create a new workspace. If I do, I'll go to my folders! How is this not…
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Why cant I add my contacts?
I am following the instructions to bulk add my contacts listed on this page. What I get is basically no imports after I select the csv sheet? No error either, just no contact added whatsoever. https://help.smartsheet.com/learning-track/level-2-workflows/contacts
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Data String Type Different in Budget vs Time & Hours Data for Advanced Reports in RM
Is this a bug or just a limitation? When I create an Advanced Report based on Budget data in RM, the Data String type in Smartsheet is automatically a Date format. However, when I create an Advanced Report based on Time & Hours data in RM, the Date String type is Smartsheet is in Text format. Is there a way to have them…
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Cannot Move Smartsheets b/w Workspaces
Greetings! Seeking support for an odd issue. I uploaded a Microsoft Spreadsheet into Smartsheet, creating a new Smartsheet. It was saved in a workspace that I own. I am attempting to move that Smartsheet to another workspace that also shows me as the owner. But in doing so, I receive the attached error. I have a valid…
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Unable to transfer ownership of sheet
I get the following error when attempting to accept ownership of a transferred sheet. There are no status errors. Sorry, we're having trouble reaching Smartsheet right now. Please check for any known issues at status.smartsheet.com or contact us at www/smartsheet.com/gethelp for help.