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Last Login details not available for Users with Status - "Active"
I am making an API request to the users endpoint (https://api.smartsheet.com/2.0/users) with the "include=lastLogin" parameter and a Page Size of <=100 to retrieve all our user information. However, the API response does not provide the last login information for certain users, despite their "Active" status being true.
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Merging two emails - what happens to alerts under old email?
I struggle when trying to merge users when people get married, change their name and get a new email address. Here's what I plan to do at this time - question at the end. Add “Name/Email #2” as a Smartsheet user & grant a #2 license #2 receives an email/invite to accept license #2 creates a password / accepts license…
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add a single license
Hey guys, i was just wondering whether i can add a single license if i already bought a bulk of 3 licenses. How can I do that? Thanks in advance
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Sheet Owner Transfered License
Hello all, I have a sheet owner who recently transfered their licenses to another team member and now we are getting an error on the sheet automations saying they need to have a business license for automations to run. It sounds like she is unable to transfer ownership now without a license as well. Any ideas on how we can…
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Cannot access JIRA connector
I cannot access JIRA connector due to some errors. However, I can access salesforce connector. I have the enterprise license, I should be able to access both connectors. Can someone please let me know if I'm doing anything wrong? Or is there another access link? Thanks
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How can a general user tell if a Contact listed on a sheet is a licensed user?
As a paid licensed user WITHOUT Admin privileges, is there a way to tell if a Contact listed on a sheet is a licensed user (free or paid) vs someone manually entered? Use case: Automations allow messages to be sent to "Limited" users in the same account or "Unrestricted" any email referenced. However, all contacts visually…
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How can a general user tell if a Contact listed on a sheet is a licensed user?
As a paid licensed user WITHOUT Admin privileges, is there a way to tell if a Contact listed on a sheet is a licensed user (free or paid) vs someone manually entered? Use case: Automations allow messages to be sent to "Limited" users in the same account or "Unrestricted" any email referenced. However, all contacts visually…
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temp access to an old Smartsheet
it looks like my company canceled the Smartsheet license program for the office and i didn't know. This is bad news cause we still need all that data. do you know if there is a any process to gain temporary access to a Smartsheet license? Dell
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Adding users to our account if they are already licensed on another account
Hiya, Couldn't find an answer to my exact question, so hoping someone can help. I am working with an external client to my company, and need to add them to our account on paid licenses. 1) Can I add them to our account if they have a different email address to our company? 2) If they already have an existing licensed…
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Unable to create Dynamic View
Hello Everyone! I am trying to access the dynamic view on my paid plan and I get a message saying : Any views that you have access to appear here. To create a view, you need a license. Contact us to get started. I already purchase a license so I don't know why I get the this Does anyone know what to do from here?
