I think I'm not alone when I say that the new USM roll-out has been nothing short of a nightmare. aside from the technical issues plaguing the Admin side of things, which I know you are working on, th…
Hi all, I have an approval process built in Smartsheet where the last step is a 'Request Update' action to prompt a user to upload an attachment. If that attachment is added using the notification win…
If you are going through the true up you are going to want to read this experience. Lets face it, no one is really happy about the new Smartsheet licensing model. It's costing all of us more money and…
Hello, Our organization is on a Enterprise multi-year contract that is not on the "new user licensing model". I am an EAP user and have lost access to Collections and File Library and I understand we …
Good morning, I recently changed the owner of our paid plans but, since then if someone try to fill the form, receive an error message: "Sorry, you cannot access this form because it was published as …
SO we can't share via reports unless we add all users to the sheet. SO we buy dynamic view and enterprise licensing and add our dynamic views to a dashboard and share the published dashboard. SWEET, w…
I have a consultant, who does not have a license, who I gave Sheet permissions 'Editor-Can Share'. They attempted to share the Sheet and received an error message saying that they do not have "suffici…
May I get my understanding clarified please? If someone is on the legacy Business Plan model with let say 15 paid licenses, but they share their sheets with 50 Editors (currently free collaborators (u…
I'm hoping we'll eventually be able to run more detailed licensing reports through the admin center. It would be extremely helpful to have data on when licenses are assigned/removed from users and by …