Sheet Owner Transfered License

Options

Hello all,

I have a sheet owner who recently transfered their licenses to another team member and now we are getting an error on the sheet automations saying they need to have a business license for automations to run. It sounds like she is unable to transfer ownership now without a license as well. Any ideas on how we can fix this?


Answers

  • Hamza1
    Hamza1 Moderator
    Options

    Hi @Dakota Haeffner

    A user must be licensed with Owner or Admin-level permission on the sheet to create and edit automated workflows. Learn about workflow permissions. System Admins can log into the Admin Center and access User Management to grant a license to users. More information on this outlined in the help article here.

    The user can also change ownership of the sheet and make another licensed user the owner. For more information on this see the help article on Change ownership.