The Smartsheet System Admins should have the ability to transfer ownership of WorkApps. When people that own a WorkApp are let go, there access is removed and the WorkApps need to be transfered to someone else just like all of the other Smartsheet Items.
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I'm trying to transfer ownership of a sheet to another member in my team and they already have admin access to the workspace but it still won't transfer the ownership and this prompt shows up. Why isn't it working?
I am an Admin on the Workspace and Owner of a sheet in the workspace. I want to transfer ownership of the sheet to the workspace owner. Seems to be an impossible task as there is no owner option to select. The picture below shows the options I have to transfer to the Admin Level person who also owns the workspace and is…
Currently there is no easy way to identify what premium app assets was created by the user who is leaving the company. (or left the company) System admin is not able to view assets created by the user for DataMesh Pivot Workapp System admin can view asset created by user but unable to transfer ownership: Data Shuttle Some…
We transferred ownership of sheets from a user that left the company to a different licensed user. The user has a full SmartSheets license and shows as the owner of the sheets. However, neither she nor anyone else can make edits to the sheets. I've opened a case with SmartSheet but have not had any response for a week now.…
We're currently in the process of moving a smartsheet account with everything it own (sheet , files, reports etc. ) from one organization plan to another? But the system admin of the current organization plan cannot remove the user in their organization without transferring the asset, therefore it cannot be invited in the…
Hi, I have a new account that is used with some important workspaces and this company is no longer active. Can we take the workspaces in that environment and bring over to another environment ? Ex: workspace Client 1 in email1@mynewemail.com and bring it to email123@myemail.com thx
I ran the Sheets Report as part of our ongoing continuous monitoring of access to our company data in Smartsheet (as we do allow outside collaborations). Today I see that there is a sheet shared to an outside email address, (Editor) which is fine, but there is no internal user listed as an Owner or Admin. I thought that…
I just had this case where the Calendar App Owner left the company a few months ago, and I had to transfer ownership. Before I could transfer the app's ownership, I had to locate the source sheet and share it with our System Admin account. As both a Plan Asset Admin and a System Admin, we must have a notification or an…
