Dashboard Widget transfer when deleting a user

Tobias Krause

Hi,

this is a huge gap currently in the system imho that when a users account is deleted, you can transfer all owned items to another user, but widgets on dashboards cannot be transferred and end up in errors. I had to remove a former System Admin from our System who owned a lot of dashboard widgets and found out afterwards, that there is an article that says "Dashboards can break when transferred because ownership transfer doesn’t transfer the widgets that are part of the dashboard."

Now I have hundreds of broken Dashboards widgets and have to fix them manually.

My enhancement Request: Please include the widget ownership transfer in the general NDOT procedure.

Pedantic1

This is a Data Loss issue! This should be an open bug, not waiting for customers that have already lost their data to find and upvote a feature request. 🤨

Matt Johnson

This is a major challenge for sure. There is no easy work around either. I will say that having a general admin account at the company level, that owns all the projects, has helped tremendously. It uses a license but it's worth it for this and other reasons too.

Jamie K

Agree that this is a huge gap. Cannot believe it is still not resolved, and surprise that this is not getting more votes. To me this is a bug not an enhancement.

Kam114

How is this not on the roadmap yet?

Jessica Limke

The current process for transferring ownership of dashboard widgets when an individual who is an admin or owner is removed from a workspace is incredibly manual and tedious. Our team has multiple dashboards with hundreds of widgets across them, and we are now having to manually reassign ownership of all of those widgets one-by-one now that the person who made them moved to a different group. Can the widget ownership please be linked to the source sheet ownership so that when the sheets are transferred to a new owner, the widgets automatically transfer to the new owner? Since the sheets can be transferred to a new owner in bulk, why can't the widgets also be transferred when those are transferred?