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How to cancel trial account?
Hello - I would like to cancel my trial account. I have followed the steps from the help page however am receiving a message 'Sorry, we're having trouble reaching Smartsheet right now. Please check for any known issues at status.smartsheet.com…'
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Updates to the Left Navigation, now generally available!
UPDATE: Thank you for your feedback on this feature. Our Product team will be rolling this feature back today, April 13, 2026. April 6, 2026 We've shipped two improvements to the Left Navigation to help you move faster and find what you need more easily. Search in Recents & Favorites: A new search bar in the Recents and…
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How to return a blank when searching for max date and one of the dates is blank
I'm searching another sheet date column for the max date where two number columns (CID) are equal. It works fine, but if the list of dates contains a blank, I want the formula to return a blank instead of the max date it finds. =MAX(COLLECT({DAFD}, {CID}, @cell = [CID]@row))
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Anyone else having issues with search in board view not returning results?
I've just got a new team using Smartsheet in board view for easier collaboration. One issue though, is the search function is only returning matches when they're in the primary column - not in any other field. This isn't ideal and must be a bug. I've logged it as such but keen to know if anyone else is having the same…
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Enable full search functionality in Board view
Currently in board view the search function is only returning matches when they're in the primary column - not in any other field. This isn't ideal and I've now been informed this has been designed this way. As board view is to replace card view, surely the basic, comprehensive search functions of card view should be…
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How to quickly find a column by it's name in a sheet?
I have a very large sheet with many columns coming in from a form and many additional helper and result columns. I have created documentation of how it is working where I document the column named, its purpose and the formula used. (In addition to adding information to the column description). I am curious if there is a…
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File Library Folder Structure
The new file library feature is great and so far the tag search/filter functions work really well. I am slightly concerned that as the library grows, the number of files with the same tags will also grow and users may struggle to filter as effectively to find what they need. It would be great to be able to have a…
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Wildcard to support Contians filters
During filters on numeric values that don't contain text in the string in a text/number field, the contains filter function won't pick up exact matches. Example the filter "contains" won't pick up a cell value of 12345 when contains is set to 12345 unless the cell also had text in it. If a wild card like * could be added…
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Is it possible to get a report on use of Pins?
Can I run a report on users activity related to Pins? Or could a CSM request this report from professional services?
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Dynamic View - Search CTRL F doesn't work
Dynamic View does not have an easy fast way to search. We normally use CTRL+F to find what we are looking for. This does not work unless it's currently loaded on the page. The filter option works but it takes too much time to set up new filters every time you need to look for something. I would like CTRL+F to work and if…