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What formula can I create to get the correct SLA?
I know I can create a column to only include the date from the ticket was submitted and another for calculating the business days. However, I'd like to auto-populate the deadlines based on the triage options. Based on the selection of Triage options auto-populate a deadline from the time the ticket was submitted: Tier 1 –…
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Is there a way to create a search box?
We are wondering if anyone knows how to build a public facing sheet that has a search box where customers could type in a word or two and then have it return any hits. The data that would be searched could be linked to another sheet and that file would not need to be viewable on the public one. Is this possible?
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Assigning people to tasks randomly and with a condition
Hello, I would like to randomly assign service representatives tasks, but only those who meet the criteria of already completing a task previously assigned to them. I would like to create a workflow or formula that would assign individuals on their availability and at random. Any suggestions?
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Lookup with #NO MATCH error
I've used the Lookup formula to find hours per work order number. Until today, the formula reported "0" in the event the lookup value was not found. As of either Jan. 17 or 18 (today), it now reports "#NO MATCH" when the lookup value is not found. Did something change recently with the way this formula works?
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Every time i want to make changes on my report it gives this pop up dont know what is happening
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How do I create an automation for a client to confirm receipt of a product?
I have a form set up for users to submit when requesting our service, and I'd like to create a way for that client to confirm they received the product at the end without having to send e-mails back and forth or have them physically sign anything. I don't want to give users access to my sheet or reports. It seems that…
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Can I access/download spreadsheets I previously made without paying for the upgrade?
I no longer have the need to use the Smartsheet service but I would like to e able to refer back to the reports, sheets, etc. that I made while using the upgraded version. Is that not possible?
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Does Smartsheet's offer something like MSFT CoPilot
Is there any AI assistance available in Smartsheet's?
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Hyperlink in a Request Update form
I am looking to see how I can insert a Hyperlink into a Request Update notification, Please find the attached screenshot.
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Quickbooks & Smartsheet
So. I've been working on this Quickbooks & Smartsheet Integration for a couple of years now for my own internal use. It has many application & the proof of concept exists and we use it. We use it for an approval process (for invoices): The power of Smartsheet i.e. (approvals, communication, notes) makes this a beautiful…
