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Repeatedly Invalid Yet Operating Automation
I am having a problem with an automation. Whenever it gets triggered I receive an email notifying that part of it is invalid. I go into the automation, resave it, and it will run just fine. I have tried deleting the workflow and remaking it and have tried deleting it and splitting the steps into separate workflows. Any…
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Paid Pro account lost ownership and access to sheets after March 2026 login update
Hello, I am posting this publicly because my support case has been open since March 11, 2026 without resolution. Case: 09052171 My paid Pro account started failing after the March 2026 Smartsheet login/platform changes. I am currently experiencing: Sheets becoming read-only Newly created sheets disappearing or failing to…
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When Collapsing Card in Board View - Collapse all Data from the Card
Currently, when a user is in the Board view and has collapsed a card, the title still displays and obscured the next card to the right. The only way to collapse the title is to click somewhere else on the sheet. This is visually confusing and annoying to the presenter/user. In the screen shot below, the card for Ken Spaeth…
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Printing Survey Questions and Answers
I have created a survey and had to use the Title box in the form builder to ask the question. This question does not display on the grid column. I would like see the question on the grid sheet and be able to print it with the "Title/Subtitle/Description" showing on the printed page. I know I can do a document builder…
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What are Smartsheet retention settings
I am being asked what are the standard retention settings for Smartsheet, and are they able to be set by our company, or is this something hard set by Smartsheet? If changeable where is this set?
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Expense columns are not syncing
The formula has been corrupted and all we have are 0's. They are in our PO Expenses but not syncing with the job.
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Project Management Workflows in Smartsheet – Looking for Input
Hi Smartsheet Community, I’m looking for some ideas and best practices on how others are managing project tasks and ownership within Smartsheet project plans. Our team is trying to build a cleaner, more standardized process for tracking project work, especially around assigning tasks, managing updates, and keeping project…
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Tracking a 1-day project based on time not date
I am helping manage a 1-day Disaster Recovery exercise and we want to track the tasks by start & end based on time of day. Would also like to auto adjust the times with dependencies - Does anyone know if a template is available of has anyone ever done this before?
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Why won't it check off the section in "Building a Sheet"
I have already completed the entire sections, but it won't "check" off 2 of them. I did them and have tried to go back and rewatch the videos but it still won't mari them as complete.
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Allow Adjusting Baseline for Individual Tasks (Row-Level Baseline Reset)
Idea / Feature Request I’d like the ability to adjust or reset the baseline for a single task (or selected tasks) instead of having the baseline feature work only at the entire-sheet level. Right now, “Set Baseline” and “Reset Baseline” apply to the whole sheet. On certain projects, especially in construction, only certain…