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Recent User Subscription Model / Seat Type Changes Have Broken Cross-Company Collaboration and Project Transfers
I wanted to share some real-world feedback on the recent changes to seat types and the User Subscription Model (USM) that rolled out for company/enterprise accounts. Previously, we could easily collaborate with partner companies. We would share workspaces or sheets, add their team members as Admins (or Editors with full…
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Checkboxes not showing after mobile update
Just wondering if anyone else experiencing this issue? The checkbox cells would normally be an empty checkbox but update the recent mobile app update, they would disappear on any column with checkbox type, specifically on sheets and reports, dynamic views is good. This is only happening on mobile app, browser works fine.
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Save & Resume Update Requests + Automation for Unchanged Rows
I’m currently building a Client Health Report where CSMs provide monthly updates across their clients. Challenge #1: No “Save & Resume” for Update Requests Many CSMs manage a large number of accounts and don’t always have time to complete an update request in one sitting. Right now, they must submit everything at once,…
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The intermediary sheet not updating with the source
Hello, I have a destination sheet that is cell linked to a source sheet. The source sheet is constantly being updated (adding information, deleting information) but the destination sheet does not reflect those updates. Is there any work around this issue? Any way that the destination sheet reflects the updates real time? I…
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Issue with Future Dates and Global Time Zones
Hello Community, Looking for some help today to figure out how to correct time zone differences with dates. I have set up an Automation workflow to remove future dates in schedules and send notifications to the PMs. This would prevent future dates being collected in reports and dashboards. The settings for the Owner…
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Date and Time
Good day. On my sheet, I'd like to find out if it's possible to calculate the elapsed hours of a job using the start date, estimated hours of completion (for the job) and finish date.
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Date and Time
Good day. On my sheet, I'd like to find out if it's possible to calculate the elapsed hours of a job using the start date, estimated hours of completion (for the job) and finish date.
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Automation to Combine Multiple Row Attachments into a Single PDF
I’d love to see a feature or automation added to Smartsheet that allows users to automatically combine multiple PDF attachments into a single PDF. Use Case: I have a Smartsheet where we collect applications, and each application includes several supporting documents uploaded as individual row-level PDF attachments. When…
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Data is missing
Hello, I created a Smartsheet Project yesterday (trial 30 day user). I input all relevant information including due dates, status, priority, etc. I returned from work just now and logged in to update something on the sheet and all info is missing. I can see the Project Folder but all rows are empty. I tried troubleshooting…
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Workflow Update Notification Emails Not Highlighting the Updated Cell in Yellow
So, I am trying to set up a fairly comprehensive notification to my colleagues, when specific data regarding their assigned events change. I selected as many of the changes as I was allowed (19 appears to be the max). And while the automation seems to work, it isn't highlighting the cell that was changed in yellow. Which…