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Resetting MFA for an Admin account?
Hello - I support an organization that is using SmartSheet. The lone administrator misplaced or deleted the MFA token, so we're locked out of admin features. We need assistance.
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Can't post a comment on proofs?
I have been sharing proofs with teammates for about a year now. They have always been able to use the commenting function to communicate, but all of a sudden yesterday I had a teammate mention not being able to use this function. Then today another teammate has lost the function. It seems they can type out the comment the…
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transfer profile to personal email address
I found out yesterday that Medtronic will not be renewing my contract, as per legal there is a 2 year max on contracts. So I need to transfer my Medtronic Community profile to my personal (free account) I created. Now I bookmarked the link below from before. However I was unaware of what the timeline involved was. Like…
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Smartsheet Status Page indicator
Hi Team, Would there be a way to provide a quick stop light-esk indicator for when Smartsheet is having significant problem, minor interruptions, or all green? Thought- something might be able to be added to a browser tab. Example below from Smartsheet which calls out my 99+ notifications and also a little red light. Can…
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Smartsheet Style: Swag Is the Bag!
Thank you to the Smartsheet Community and Smartsheet for this awesome swag! Anyone else out there want to share their swag pic(s)?!? Well, drop it like it's HOT!🔥 Have a swag meme? Welp drop that too! "Giving back is how we move forward." ~Yvonne Smythe CC: @Arsineh | @Rebeca S. 🤩
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How to Auto-Update Dropdowns in Smartsheet from a Master Sheet?
I am building an Inventory Management System entirely within Smartsheet and need help with dynamically updating dropdown lists. Scenario: I have an Inventory Master Sheet that contains all SKUs. Several sheets (e.g., Sales Orders, Purchase Orders) reference the SKU ID as a dropdown field. I want the SKU dropdown in target…
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Smartsheet Mobilizer Kit2/Best Practices
Hi - I am launching Smartsheet sessions at my organization for the next 3 months. The SS Mobilizer Kit2 Workspace I saved a few years back, the files are not loading. Is there a new resource kit? Also, I am writing up some best practices for our users: Examples: Names, separate first and last name into two columns. Email…
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Smartsheet forms (published) keep refreshing removing all data.
Hi, there might be a bug in Smartsheet. Recently, I have received many complaints from people across the company, telling me that every time they try to fill out my published form, their browser keeps refreshing for some reason. This has also been happening to me while I was providing some training; the form would refresh…
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Row-wise Reports of Sheet Summary data
Hi It would look much more elegant if the sheet summary cells in Smartsheet reports could be displayed in a row-by-row format, rather than just the current column-only layout. I feel this vertical arrangement, as shown in the attached sample image, would create a cleaner and more appealing presentation.
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Time taken to complete task
HI All, Apparently, i found this ticketing system fitting perfectly to my needs but i am stuck in the last 2 columns. End date and Duration(days and time taken). End date must come automatically show when status change to complete. Duration must show difference between created date+time and end date+time. how can i solve…