No one in our company is receiving email notifications from SmartSheet. This started happening after the upgrade they did over the weekend. We have also lost some data from our sheets. The data was entered and then later disappeared. I've tried emailing SmartSheet about the issue, but have not received and explanation. I'm…
Is Smartsheet getting ready to release the new dashboard and card layout/view? Looks like they are close. There are a few screenshots within the video and webpage. https://www.facebook.com/smartsheet/videos/10153492657651379/ https://www.smartsheet.com/enterprise/scale These look amazing but I still cannot wait to get…
I would love to start a dialogue with anyone using Smartsheet as a case-management/CRM/email tracking tool. We will be moving to a true case management tool later this year, but in the meantime...we created a Smartsheet and are using Zapier to forward emails to create a line in the sheet. Trying to figure out the most…
Hi all. I've found the numerous help articles describing the Date Format being controlled by your \Account\Personal Settings\Language (Country)\ selection, but as far as I can tell all formats are mm/dd/yy or dd/mm/yy. I need to format in the ISO standard of yyyy-mm-dd. Has anybody successfully found a way or implemented a…
In the future it would be nice if it would be possible to send a notification email to for example a developer if a help desk ticket was given to him to fix for example.
Hello, New to Smartsheet. We would like to utilize a web form to allow customers to place orders/requests whereby the web form would populate the smartsheet for ONLY OUR INTERNAL visibilty/tracking of all requests combined. Currently, when I test this I am brought back into the sheet where I can see ALL requests. Does…
Hi all, looking forward to get some help. We are using Smartsheet for Task Lists and we want to send people automatic reminders to update their task status. Now I am wondering if there is a way when a task is marked completed, or done, the automatic reminders for that task will not be sent anymore. Hope someone has an idea…
Is there a way to send an Update Request based on a Contact List column? I have a large group of people and I need them to update their personal contact information. Rather than filling it out new every year, I would like them to receive it in a format where they can simply hit submit if none of the information has…
I have a SmartSheet where the user enters the preliminary information via a webform, which assignes an autonumber to that record. I would like them to be able to update that record via a webform without me having to send an update request. Is there any way to create a webform where the user enters the item number and it…