Feature Request: Update Request confirmation has same title as the Update Request

Brad Jones

When I send an UR to someone for a row, the title of the UR shows the name of that row plus whatever I add.  However, when they complete the UR, the confirmation only shows the title of the sheet.  Also, if I send the same people UR across many days, I have no way of knowing what they completed for these days unless I open each and every UR confirmation to see. 

 

This makes it very hard to keep track of what was updated because if I send out five URs from five different rows to the same person on the same sheet, I will get five UR confirmations with identical titles.  I won't know what they're about unless I open them all. 

 

I would like it if I send someone an UR, that when they complete the UR I get a confirmation that used the same title as the original UR.  I currently track 6 projects with >100 people, and copy myself on URs to help keep myself aware of how many are open and to reconcile them later.  I give each UR a shorthand note to help me know what it was about.   But when I get the confirmation... I just know that it's one of the potentially 200UR I have sent that person this year on that sheet.

 

Please improve this.

 

Shaine Greenwood

Hello Brad—

 

I've got your vote down on our enhancement request list to keep the Update Request and Update Request confirmation titles to be consistent across the board.

 

Thanks for your input!

Tony Davidson - SmartSheet Certified User 2016

+1

J. Craig Williams

Please add my vote too.

 

I would love to see a consolidated list of requests/specification for improvements to the UR process.

 

Craig

Shaine Greenwood

Hi Tony & J.Craig—

 

I've got your votes down as well, thanks!

Brad Jones

Please make this one happen.  I have some people close UR without changes, and in that scenario I have only the name of the person and the name of the sheet.  No other identifying data.  So if a person gets 5 UR and closes one of them without change, I have to fish through the open UR to know what they did.  It's just plain frustrating.

Brad Jones

Hoping this will make it to the next release.  I'm up to 9 teams now that I track, and I get soo many UR and UC.  Even outlook has a hard time filtering them using my rules.

 

Another thing to consider is giving each UR a unique index number.  This can help with traceability and keeping things organized.