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I have been trying for 3 months to try to figure out why my RM Smartsheet integration with our ERP has stopped working. We know it's getting stopped on the RM side but no one from support will engage with me to resolve. I have been promised multiple times that "someone will work with me" but have yet to get any type of follow up or even a reply.
Hi @EskewDumezRipple,
If you still haven’t received a response from Support, please try calling in for immediate help. You can find the Support phone number by clicking your Account Icon > Plan Info… > Call 24x7 Support at the bottom of the window that appears.
Thanks,
Georgie
Hello, smarter friends: I'm trying to learn how to utilize automations to move certain rows to new sheets in order to explore if my larger/longer ranging goal is possible. Where I'm Currently Stuck: I can't even figure out how to create functional auto to send a row to a basic sheet. That is my immediate need. But if…
I'm having issues accessing Smartsheet in both the desktop app and web browser and continually get the below error message…I need to refresh multiple times to get it to work. And sometimes it works and sometimes it doesnt:
This just started today… For some reason, I can no longer edit fields in my Smartsheet. One I'm the owner of. I do see an icon in the upper right that says "Comment Only", but can't figure out how to change it. Here a screenshot of what I am seeing:
