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Document Generator Cutting Off Text

LindsayM

I have a form I'm trying to export as a PDF via the document generator function. No matter how I tweak the settings in Smartsheet and/or in the mapping PDF, I can't get the text to wrap. It always stays in a single line and cuts off. Is there a way to make the text wrap? Attached is an example of how every export pulls.

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Comments

Paul Newcome

@LindsayM Do you have a screenshot of the field settings in the fillable PDF? Check for multi-line settings as well as any settings to "scroll long text".

Once you have ensured everything is correct in the fillable PDF, recreate the document builder in Smartsheet from scratch. It could be that the document builder is storing the old template.

LindsayM

That PDF field setting was the issue! The forms are generating the way I want them to now. Thank you, thank you!

Paul Newcome

Happy to help. 👍️

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