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I see this happening from time to time, although not *every time*. Is this something new? Did I miss it in an update? This is one of the reasons I still have some in my office using Google sheets. They like being able to see LIVE changes. Where can I find info on this?
Hi Preston,
Yes in April we rolled out a change that in the most common collaboration scenarios, Smartsheet will now automatically refresh a sheet you’re viewing and alert you to the refresh with a toast to reflect changes made by (1) another concurrent user or (2) an automated action. The changed cells will also be highlighted. Previously, Smartsheet would display a toast to let you know that you need to click refresh to see new edits and now the toast will just let you know the sheet has already been refreshed.
This system enhancement will reduce the number of times that you need to click refresh, creating a more seamless, collaborative experience. In some scenarios, however, you will still receive a toast that asks you to refresh. Some of the scenarios are those when you have unsaved changes on the sheet, a save changes the structure of the sheet by adding a new column or row, or if there are many collaborators on the sheet.
Hopefully you and your team find this enhancement provides you a more seamless, collaborative experience.
Scott Willeke | SmartsheetDirector of Product Management, Automation
Sorry for the late reply. I appreciate the follow up! I've been watching how this feature works. It's getting closer and closer to live updates. However, I have noticed a little more lag with conditional formatting. Is it possible this feature is impacting loading times for conditional formatting?
Hello, smarter friends: I'm trying to learn how to utilize automations to move certain rows to new sheets in order to explore if my larger/longer ranging goal is possible. Where I'm Currently Stuck: I can't even figure out how to create functional auto to send a row to a basic sheet. That is my immediate need. But if…
I'm having issues accessing Smartsheet in both the desktop app and web browser and continually get the below error message…I need to refresh multiple times to get it to work. And sometimes it works and sometimes it doesnt:
This just started today… For some reason, I can no longer edit fields in my Smartsheet. One I'm the owner of. I do see an icon in the upper right that says "Comment Only", but can't figure out how to change it. Here a screenshot of what I am seeing:
