Connect with peers, share your expertise, and inspire what’s next in Smartsheet — from proven practices to practical how-to insights from fellow users and product experts.
Sign in to join the conversation:
Hello,
in help (https://help.smartsheet.com/articles/504742-sorting-rows) I found that when I'm sorting colors in ascending order the blank rows will be on the top. But when I sort it descending or ascending the blank fields are always on the bottom. What am I doing wrong?
The sort behavior is such that blank rows are sorted below rows with values (when sorting ascending or descending).
The help article had inaccurate information—it reflected an older sort behavior that we've since changed. I've corrected the article in question to reflect the current sort behavior.
Hi - Is anyone else having problems with placeholder fields in update request automations today? I've been notified by my staff that our automations today are showing random text strings instead of the field data that they are supposed to. For example, in one of my sheets, there's an automations thatis supposed to show a…
Hello to all the community, my team is experiencing an issue with the notifications in Smartsheet. In the last hour the notifications started including only the placeholders of the columns, instead of the content of the related cell. I checked with the support and this could be related to changes in the workflow or in the…
I have never seen this before. I have an automation to send out an email and i have some placeholders. e.x. {{Ticket ID}} so would show {{10}}. When the email sends it doesn't send 10 but instead {{c:3029598009636}}. I made sure the Info inside the placeholder is correctly spelled and looking at capitalization is the same.…