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Do forms only add the submitted information to a new row? Can they go in the same row where the contact appears in the contact column?
I like the update requests but prefer the more customizable forms.
Thank you
Hi,
Yes, form submissions always create a new row. The forms can never go to an existing row.
The main difference is that with forms you add data and with update requests, you can update/add data on specific row(s).
Best,
Andrée Starå - Workflow Consultant @ Get Done Consulting
Wouldn't it be great for forms to be able to update existing rows. I really need this.
How would you use it?
Thank you.
I will use update requests then. I really liked the forms because for dropdown menus for example, I could add text to include instructions. I liked the headers and separators too
Happy to help!
You could add the help text to separate column(s).
Would that help?
Yes, that's what I ended up doing.
Thanks
Great!
You're welcome!
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