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Does anyone else have issues with newly created reports not sorting by Assignee? I am perplexed, have initiated the sort order to be by assignee and nothing happens. Can someone please confirm I am not just seeing a photographic memory of the report before it was sorted?
Hello,
Thanks for your post! Our support team is currently investigating an issue with sorting on Contact List columns in Reports. In the interim, I have found that editing the column properties of my Contact List columns to "Allow multiple contacts" seems to allow me to sort my report correctly. I recommend submitting a new support case at https://help.smartsheet.com/contact so that they can keep you updated on the status of this issue.
Thanks!
Isaac J
Smartsheet Support
Thanks, I submitted a ticket regarding the issue as well. Much obliged for your response.
I am having the same issue - cannot sort a report by contact list.
I have the same issue. Following!
Please submit a support ticket letting them know what you are experiencing!
This issue is occurring for me too.
@Jaye Tatone. Please submit a support ticket letting them know what you are experiencing. They have acknowledged this is a bug and they are working on it. But the more people that report it might increase their response time.
Thanks Mike, already have.
We're having this issue as well, but I can't submit a support ticket, says I'm not authorized....
Same problem here - I also submitted a support ticket. Is there a "known issues" page anywhere that we can check?
Unfortunately, editing the column is not practical - I have over 200 sheets in the report scope.
Has there been any updates on a resolution for this issue?
Hmmm. This is all that I've heard about the subject.
Thank you all for your posts and support ticket submissions. I am posting to confirm that this bug has gone through support team's investigation and is currently in progress with our engineering team. I don't have an estimated time to resolution, however rest assured that our engineering team is aware and engaged.
Thanks all for your patience.
My boss wants to see a report where each person's (assignee's) task rows are grouped together. Not working as of 3/8/2019. Thanks for working on the bug.
[EDIT / ADDITION BELOW]
WORKAROUND:
I created a new text/number column that is simply set to "equal" the other column (=[Primary Assignee]1). I then include that column in the report and sort by it instead of the main Primary Assignee column.
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