nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Smartsheet Community

Connect with peers, share your expertise, and inspire what’s next in Smartsheet — from proven practices to practical how-to insights from fellow users and product experts.

Welcome!

Automated emails

twa10028

Hi,

Is it possible to change the "from" address when sending automated alerts/update requests? Or is it always the default SmartSheet address?

Thanks

Find more posts tagged with

API and Developers

IT & Operations

Update Requests

Email Notifications

Comments

Andrée Starå

Hi,

Unfortunately, it's not possible at the moment, but it's a great idea!

Please submit an Enhancement Request when you have a moment.

Hope that helps!

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

mfalinski102051

I've noticed that after the most recent update that the from address - which was a generic ": Smartsheet Automation <automation@smartsheet.com" email address - has now changed to *owner of the sheet/automation* via smartsheet automation@smartsheet.com

How do i change this back so it doesn't include the actual name of the owner of the sheet.

Andrée Starå

Hi @mfalinski102051,

It’s by design. Smartsheet recently made changes to how it works.

If you want it reverted back or maybe as an option instead.

Please submit an Enhancement Request when you have a moment

More info:

https://community.smartsheet.com/discussion/67525/upcoming-changes-to-our-automated-notifications-live-today-17th-april-2020

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Sign in to join the conversation!

Quick Links

Trending discussions

Question of the week is up
When you work with data in a spreadsheet or an AI client, what usually happens before it ends up in Smartsheet? Pick the closest one, and tell us how it really goes if it’s messier than the choices. It usually is. I copy and paste it over by hand I export a file and import it I clean it up in a spreadsheet first, then move…
Five customers, five ways they put AI to work in Smartsheet (ENGAGE 2026)
At ENGAGE 2026, five customers showed what they’ve actually built with AI on top of Smartsheet. No roadmap slides, just working setups. Here’s the short version: Lilly Kinsale: One live changeover view, built with Claude. It saves roughly 30-35 minutes per core team member every day. Swampfox: AI proposes RAID log updates,…
Apply Linked dropdown in bulk
I’m looking to use Linked Dropdown Columns within a CC blueprint template My setup is that each provisioned project gets its own workspace containing: Project Plan Team Roster I want a dropdown column in the Project Plan to be linked to specific column in that same project's Team Roster. For example: Project A Project Plan…