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Automated emails

twa10028

Hi,

Is it possible to change the "from" address when sending automated alerts/update requests? Or is it always the default SmartSheet address?

Thanks

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API and Developers

IT & Operations

Update Requests

Email Notifications

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Andrée Starå

Hi,

Unfortunately, it's not possible at the moment, but it's a great idea!

Please submit an Enhancement Request when you have a moment.

Hope that helps!

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

mfalinski102051

I've noticed that after the most recent update that the from address - which was a generic ": Smartsheet Automation <automation@smartsheet.com" email address - has now changed to *owner of the sheet/automation* via smartsheet automation@smartsheet.com

How do i change this back so it doesn't include the actual name of the owner of the sheet.

Andrée Starå

Hi @mfalinski102051,

It’s by design. Smartsheet recently made changes to how it works.

If you want it reverted back or maybe as an option instead.

Please submit an Enhancement Request when you have a moment

More info:

https://community.smartsheet.com/discussion/67525/upcoming-changes-to-our-automated-notifications-live-today-17th-april-2020

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

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