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Hello,
I'd like to count the number of days from created date to today only if the status of a ticket is "Open". If it's "Closed" I'd like it blank, I'm not sure how to do this.
Here is an image of the ideal results
Thanks!
Try this:
=IF([Status]@row = "Open", TODAY() - [Created Date]@row, "")
Perfect! That works. Thank you so much Nic!
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