Connect with peers, share your expertise, and inspire what’s next in Smartsheet — from proven practices to practical how-to insights from fellow users and product experts.
Sign in to join the conversation:
Hello, delete a free account, I have a licensed one and I want to add the free one there once it has been deleted but it tells me that my account already appears in another smartsheet account when I just deleted it, can anyone support me?
Hello,
Although a Smartsheet account can have many email addresses, each email address can only be associated with one account, even if that account is Free or Cancelled. To retrieve the other email, please log in to your old, cancelled account and change the email address associated with that account to one that has never been used in Smartsheet. Then you can make that new email the primary one, remove the old email, and add the old email to your current account.
You can find the steps to do so in our Help Center, here: Issue: Address Can't Be Added.
If you are still having issues after reviewing this article, please reach out to Support for assistance.
Hi there, I have just recently worked with Smartsheet's Implementation team to build a Control Center Blueprint. The workspace that holds the solution is titled something very generic and I would like to rename it. Can I do that w/out breaking anything or what steps would I need to take to successfully rename it. Thanks in…
Hey, I've got a sheet, which is autopopulated as a source sheet to feed into DataMesh (which runs once every 24 hours). Once DataMesh has run, how can I auto-clear the rows in the sheet to avoid repeating this the next day? I have no use to keep the data and want to avoid clogging up the source sheet. I have tried…
Hello everyone seeking for an answer and help please im having a hard time on approval request automation . My workflow runs smoothly however when the approver open the attachment on the request it automatically downloads and when clicking the approve it says link are already used and auto decline teh approval request…
