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Colleague attachments keep opening up twice automatically. She is not a new user and this just started happening to her only.
Is there a setting somewhere? Anyone know why?
Hello Ron,
This is likely related to a known issue that our team is currently investigating; I'm unable to provide a time-frame for how long a resolution could take, but I'll be in touch once we have any updates for you.
Thanks,
Genevieve
Also having the same issue. I use SS in Firefox mostly. I edited my options in the browser to "Always Ask" on how to open downloaded files which is helping. I also think I only have the issue with pdfs.
I also have the same issue. I'm using Chrome. It doesn't happen for other colleagues I've checked with, lucky me.
John
Hi Genevieve
This is also happening to me. It is not happening on any of my teammates log-in. It has been happening for quite a few weeks now. Is there any solution yet to stop this occurring.
Tracey
I have the same issue
Hi, I have the same problem with double oping attachments on Microsoft Edge browser. Any way to stop this happening?
Damian
I've also got a single user having this issue in both Chrome and Edge, has anyone found a solution?
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