-
WARNING! Template Automation is BROKEN
Warning! On approximately 8/13/26 ALERT automation in TEMPLATES that uses "“Send to specific people” no longer works. It will break when the template is used. (It may not break immediately on the first use of the template, but it will break.) Smartsheet has declared that although this has been working for years, it is now…
-
Can SYS_CELLIMAGE() / in-cell image thumbnails be populated programmatically via the Smartsheet API?
We are trying to automate the population of image thumbnails into a Smartsheet sheet containing approximately 1,885 asset records. Current setup: - Each row contains a unique Asset ID (e.g. ID-01897) - We have a matching image file for every Asset ID (ID-01897.jpg, ID-01896.jpg, etc.) - Images already exist locally and can…
-
How to add a time value to a cell when a value is entered in Start time column
Hi, I have a Workbook. It is a tracker. I need to add a time value in hh:mm in a start time column, this is triggered by another column entry. Then I need the the time value in the stop time column, this is triggered by a value in another column. Then I need the total hours hh:mm stop time - start time. I can do it in…
-
Automation Workflows Activity Log
I would love to have the ability to run a detailed activity log for all Automated Workflows in a single, centralized view. While Smartsheet currently provides ways to view details for certain activities, having an Automated Workflow Activity Log with filtering capabilities would make it much easier to monitor,…
-
Automations: include attachments
When selecting attachments for an Automation Workflow, we should have the option to include all the attachments in the notification email instead of sending only the last attachment if it was attached after the last save of the sheet.
-
Ongoing Automation Issue Not Resolved
There are several posts about this but I do not see anything addressing the fact that this issues is absolutely not resolved. It worked yesterday at approx 7:30 AM Central and as of two hours ago, automation is still not working. This automation is specifically used to copy a row to another sheet so a pdf template can be…
-
Organization-wide notification and automation failure - No users receiving notifications
Since approximately 14 hours ago, no users in our organization have been receiving Smartsheet notifications. The issue affects: Approval requests Update requests Automated alerts Reminders Email notifications In-app notifications We have tested workflows that have been working correctly for months, as well as newly created…
-
Automated Alert and Approval Emails Are Not Being Received
Hi everyone, Since today, June 24, 2026, our Smartsheet automated emails have stopped working. Alert notifications and Approval Requests that were being delivered normally until yesterday are no longer reaching any recipients. We have not made any changes to our workflows or automation settings. We have also checked spam…
-
Automation Email in Two Different Formats
I saved a sheet as new, in a new workspace, and my automation is working differently on the original sheet vs the Newley created sheet. The automation is exactly the same (Send x row in an email with x specific columns to x person) When I do it on the original sheet it gives me the full row horizontal view that is neigh…
-
Date Display Change
So this morning I had a Smartsheet automation we have run for years now swap the displayed date style on its own. No one changed the date display type and when I reran it manually it displayed the dates in the correct format. Is anyone else dealing with this it kinda messes with our templates. This is the one that was…