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2 of 5 automation workflows in a SMartSheet randomly stopped performing?
Two of my five automation workflows appear to have just randomly stopped performing on April 9, 2026. All others, which would/are performing as normal and would be functioning alongside the other workflows, are functional and appear to be untouched by this 'bug'. Help I've tried all that I can think of.
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Enable attachments in automations when using 'message only' option
We receive data from externals which we then need to verify. Once it's verified we then email them back a PDF (that's been generated using 'generate document' feature) as it contains the crucial information that's been verified, and they can keep as a confirmation. Currently, I use the message only format in an alert…
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Merged: Add Attachments to message only feature
This discussion has been merged.
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Merged: Smartsheet Forms to be saved as Template for Recurring Use
This discussion has been merged.
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Automation can add info to a specific cell - why can't we set automation to remove a status
Trying to understand why we don't have the option to remove a status by automation. For example, when external customer approves a proof, it fills in "APPROVED BY CUSTOMER" which then triggers automation, but the existing status of "SENT TO CUSTOMER FOR APPROVAL" remains as I cannot set automation to do that.
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Delayed Automation
Is anyone else experiencing delays with automations today? I started noticing it right after I saw the recent layout update. Just checking if others are seeing the same issue.
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How to Copy and Compare Column Dates from Separate Sheets into One Sheet
Hi. Goal1: For project management purposes, I am trying to compare project "Current Start Date" column in one Smartsheet (SmartSheet #1) against a "Q2 Start Date" column from another Smartsheet (Smartsheet #2). This is to compare the latest/daily Current Start Date against the Start Date that was planned in Q1 for a list…
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"WBS Helper Columns->" column
Does anybody know what the "WBS Helper Columns->" column does in the Project with Work Breakdown Schedule (WBS) template? Is it just a helper column where a function could reside, or does it have an "Off the Shelf" purpose?
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API Smartsheet token returning a 401 unauthorized error
Anyone know how I fix my API Smartsheet token returning a 401 unauthorized error when trying to access a sheet I am the owner of and created myself?
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Approval Workflow - Triggers for Comments
Hi, I have currently implemented a workflow that records Approval responses up to 3 times for the same request if the approver needs more information. This is a clunky implementation and I am looking for ways to improve it by simply using "comments". The outcome I'd like to see is: Employee completes form and triggers the…