Automations

Hello, I'm trying to set up an automation that sends an alert email every time a change happens in a specific column (in this case, a "Notes" column). The problem is, the automation only appears to trigger once on the initial change (i.e., someone enters in a note the first time). If the notes get updated, no additional…

Hello, I have a sheet where whenever a new row is added (via form), an automation is triggered to copy that row to a secondary sheet. Since the outage on July 30th (via Smartsheet status), that workflow is no longer triggering upon rows being added. I am going through and manually triggering that automation now, and it's…

There should be a way to automate the creation of a new sheet when moving rows so that the sheet does not reach its cell limit and historical data is archived neatly. I have a sheet that logs every training event using an api to write in the training events scheduled. At the end of each month, I would like to move the past…

Hi everyone, I'm investigating an odd pattern in one of our Smartsheet sheets and would appreciate a second set of eyes. What we're seeing We've noticed several Activity Log entries showing approximately 1,500 cells changed at a time. In multiple instances, the activity appears to be associated with the same 2 users, one…

I have a very automation heavy sheet (60+ automated workflows) that is used to fill in a multi-department collaborative form (pdf). From a logic/programming perspective the automation should run correctly, and it does work most of the time, but occasionally simple automations will become invalid. Sometimes it can go…

I created a SmartSheet that has various formulas based on the task and its deadline. When a new entry is added, the formula autofills, which we don't want. The preference would be to have it blank so that when the admin in charge of managing the sheet goes into it, they know its a new entry and they need to add the…

Smartsheet just started adding date stamps when fields are blank. As far as I can tell, this started around August 3, 2026. I have several sheets set to date stamp based on when another field is changed to any value. For example, on one sheet the Trigger is "When rows are added or changed", when BPO# changes to any value.…

Hello, I am trying to create multiple email update requests where the email gets sent 14 days after a response due date is past then a follow up email 14 days after that if the fields don't get updated. Following a escalation email send to management an additional 7 days later. What I'm a little confused on is the the…

I was wondering if this was actually happening or if something weird was going on with my automation. But, after 3 days, my approval requests will auto-deny and wreck my workflow, marking things as denied, even when I haven't gotten to them yet. I have a formula and a helper column that documents when an approval has gone…

Hi We have a few automated python scripts that run on a VM at different cadences, typically every 8-12 hours. One of the functions of these scripts is to delete all the rows in specific sheets. This is done by iterating over the sheet in chunks of 70 rows at a time, and then calling …Sheets.delete_rows(…), etc. Lately, we…