The email sent to users when they check the box of "send me a copy of my responses" in Approval Requests includes a link to the internal sheet which doesn't make sense and is confusing to external users who may not have access or full context to Smartsheet. I really hope Smartsheet can consider a feature enhancement to…
Hello, We are developing an outward-facing sheet that will be used by external clients. We need them to select Yes or No on a question provided. The issue we're having is related to the "send me a copy of my responses" option at the bottom of the approval. The external clients are able to select that, and then receive an…
My workflow is not notifying all recipients. I can run the workflow, both manually and with the trigger, and receive the email notification as an Admin. He is the Owner but isn't receiving notifications. I checked his email contact; it is correct. He has NOT unsubscribed from the workflow. I'm perplexed. What else should I…
Is there a way to have a report go out every 2 weeks to each contact with a list that shows only their tasks? Here is how my sheet looks (attached). I know there is a way to send automation when something is coming up or is late, but I want a list of all tasks regardless of the status that are only assigned to the person…
Hi, I have noticed that the criteria for sending update requests to an individual in a 'contacts' column can be set for a specific date, but I am looking for the ability to send a routine monthly reminders/updates to these individuals on a recurring basis. It appears the functionality for routine updates exist at a Row…
When configuring a custom email domain, the email domain set up wizard only allows you to select a pre-determined email domain, which consists of "smartsheet".+(primary email domain) or "smartsheetmail".+(primary email domain). Per enterprise email policy at Johns Hopkins, automated emails sent from associated vendors may…
This discussion has been merged.
Specifically the conversation notification. I'd like to remove the "reply in smartsheet" button at the bottom since people don't read all content, and encourage the recipient to reply directly to email.
I have 4 contact columns in a sheet that I want to use in an alert notification. Does anyone know what would happen if the same name is repeated in multiple columns in a single row. Would the person receive duplicate emails?
When I share a sheet or workspace on the browser version of Smartsheet, I have the ability to check/uncheck notify people. I would like that same feature on the app. Currently there is no box to check or uncheck, it defaults to sending an email to the person I am sharing to. In my organization, we do not like to send…