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Update Request - Error "Please enter a valid email address."
I was trying to send an update request to an audience of non-users and it kept failing to send to one email address. -My privacy settings were set to not restricted to smartsheet users. -When my work flow failed, I tried manually sending an update request and I kept getting this error. After reaching out to the help team,…
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Emails are not sending?
Hello, I know this has been asked before but I am having trouble with emails not sending out. I have checked my notification settings. All other emails send out via automation but specifically this one wont send out and i am confused why. I am currently sending to myself. The additional info res. is just a normal text…
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Alerts when X ammounts of items arrive for project X
Backround: I work with custom computers, its only me myself and i in my department so i am looking to automate as much as possible. I have a sheet where i enter every part that arrives and which Project number it belongs to, what Serial number the part has and the parts EAN code. Goal: I would love if i could set up a…
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The ability to omit blank fields in email notifications
When sending alerts and requests through automation, we currently have the option to send a message including either all fields, specific fields or the message only. For my particular organisation(and i would imagine many others), none of these options work. We have dynamic forms that build themselves based on answers and…
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Conditionally send reports
Problem: Sometimes my reports have no items as all the actions are closed in the underlying sheet. It is then irritating for my email recipients to receive a blank report. Ideal state: To have two options: Dont send the report if blank or send an automated email still on the recurring schedule stating a custom message…
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Forward automation notifications when on vacation
Is there a way to have all automation generated notifications for user 1 be temporarily transferred to user 2 when user 1 is on vacation? We can do it by changing each automation workflow but this is not a good solution. Thank you, Neil
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Send notification only once
Hello Community, I have a problem with notifications and so far no workaround. I have a sheet that pulls all the information from other sheets so no manual entries are done in that list. If there is a new date in one column (project end date) the sheet should send a notification. Since the notification automation works…
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Allow to send attachments without linking to the sheet and adding other Smartsheet details
For business use, the automated workflows to send automated email messages is wonderful. However, the emails that can be generated if you want to include an attachment from the sheet is unprofessional, messy, and confusing. I love the look of the emails when you send just the message. I wish I could send a message and…
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How to request update only for certain people?
Hello, I am making a ticket tracker sheet and am not able to figure out this road bump. I have a sheet where there is "additional information" column. When i type in that cell I have it automated to where it will be sent back to the requestor with the "Request and Update" email option where they can then type in the…
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Email Notification : How to Remove the "Personal Email" on the "Changes made by" details
I saw that there were recent updates regarding email notification we set up through Automation. We can now choose "Send from Smartsheet Automation" and "Send from my organization". Currently using the option "Send from my organization" and then the messages includes "Links to sheet and specific fields" option on the "Alert…