You can now receive alerts and take action on requests in Hangouts Chat!

Details on this are available in the Help Center.


This is great! But we're supposed to get a follow up bot notification on Gchat per your article and that didn't happen for me after I allowed access. So I can't yet see how to use this...?

In reply to by NDP

Hi Nora,

Try testing by creating a notification on your sheet set to deliver right away (details on creating notifications in the Notifications help article), then having a collaborator on your sheet make a change.

Also keep in mind that this integration is only available with the new Google Hangouts Chat application, and isn't supported on Hangouts classic.

If you don't see the notification appear in Hangouts Chat after testing, please contact our Support team.

When I search for the Smartsheet Bot in Hangouts Chat I get no results.