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I am also on Windows 11, try this:

Settings / Privacy & Security / Screenshots & Apps (all the way at the bottom for me)

Are you able to log into Smartsheet online and make proper changes?

Maybe the changes will transfer over to the app.

Hi @retrac_ted

Two things you can try:

1. Check to see if Enable Clipboard Features is switched on:

• Access windows settings through the Start menu and select settings or press Windows + I to open the settings directly.
• Select System and then Clipboard and ensure the clipboard history is switched on. This feature allows you to manage your clipboard items and may have implications on permissions across applications.

2. Check to see if your privacy settings for Clipboard is switched on:

• While still in Settings, go to privacy & Security. Select Screenshots and Apps
• Ensure the toggle switch under 'Let apps access take screenshots of various windows and displays' is switched on.

If you still have issues, you may have to speak to your IT team or check the Windows Security/Defender settings to ensure the applications are not preventing clipboard access.

Hope this helps.

Trish

Hi @Andrée Starå,

I was having issues sending out alerts with attachments so I switched from "creating an alert" to using the Update Request function. It would work great however, I need to send 4 attachments and I noticed that once I view one of the attachments and then I try to revisit the link in the email, it prompts me with the "the link has already been used" error. I'm not sure if there have been any updates to allow the link to be used more than once. If not, I'm interested in using your workaround to "add a Workflow that would trigger from each change and send out another update request." Can you explain that solution a bit more?

I did try that first, but it only enters the date, and not the time. How do you format it to include the time?